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Scott Dickson

Scott Dickson

Los Angeles

Solution expert with ABA provider, platform & payor experience. I specialize in systems assessments, intelligent automation, and data-driven decision support to solve complex operational challenges at scale.

Choosing the Right HR Platform for ABA Providers

Choosing the Right HR Platform for ABA Providers

HR isn’t just about payroll, entering new hires or updating employee demographics. In ABA, it means managing credentialing, multi-state compliance, high-turnover frontline staff, and aligning workforce data with the rest of the ABA stack. The HR system you choose shapes how scalable your operations will be — and whether you

Manage Your Vendors—or Be Managed by Them

Manage Your Vendors—or Be Managed by Them

Too many ABA providers are struggling to find software that actually works. Not because they’re clueless buyers—but because the market itself makes it hard. You have legacy platforms that “work” in the sense that claims go out and sessions get logged. But they often struggle to keep pace

From Offer to Impact: the often 'Vanishing' Therapist

From Offer to Impact: the often 'Vanishing' Therapist

How ABA Platforms Can Bridge the Hiring Gap That No One Owns Hiring a new BT or therapist is a relief. Getting them to their first therapy session is a gamble. In the space between “offer accepted” and “first session delivered,” countless ABA providers lose their new hires—not due

After Intake: Should CRM Still Play a Role in ABA?

After Intake: Should CRM Still Play a Role in ABA?

In most ABA organizations I’ve seen, CRM is treated as a pre-treatment tool—a way to capture leads, sign forms, check insurance, manage intake, and then hand off to the practice management (PM) or EHR system once therapy begins. After that handoff, the CRM often goes dark. Or, the

Operator Spotlight: Action Behavior Centers (ABC)

Operator Spotlight: Action Behavior Centers (ABC)

Scaling with Purpose: How ABC Appears to have Built a Culture of Growth, Data, and Operational Excellence Note: An original version of this spotlight indicated that there was no evidence of a CIO or CTO at ABC. Since then, it has come to my attention that Action Behavior Centers has

August 2025 SCUBA Platform Update: Selective Signals in a Measured Market

August 2025 SCUBA Platform Update: Selective Signals in a Measured Market

This month’s SCUBA shows a steady platform landscape, with no new Top 35 ABA provider wins and limited hiring shifts. The dataset has been refreshed, and I’ve updated coverage to reflect market changes: newer clinician-first entrants are included (Finni Health, Tilly Therapy, 3Y Health, Alpaca), while SpectrumAi has