Provider Profile: Akoya Behavioral Health

Website: akoyabh.com
Last Updated: December 2025

Overview

Akoya Behavioral Health is a Michigan-based ABA provider built on a workforce-first philosophy. Co-founded and led by CEO Yitz Miller (mental health background) and COO Ian Santus (23+ years in ABA operations), Akoya has grown by designing systems around staff wellbeing, transparency, and clinical quality.

Rather than waiting for operational breakdowns to modernize HR, Akoya built its workforce infrastructure early — anchoring onboarding, payroll, and staff development around a coherent, people-first model. Their culture and systems reinforce each other, creating stability in a market where early retention is one of the largest challenges.

Services & Model

  • Center-based and home-based ABA services across multiple Michigan markets
  • Strong early-intervention focus with structured clinical oversight
  • Cohort-based onboarding with shadowing, competency conversations, and training pathways
  • Emphasis on transparent pay, predictable workflows, and staff progression
  • Uses Viventium, Hi Rasmus & Lumary in an integrated workforce system

🔐 Key Facts (December 2025)

  • States Served: 1 (Michigan)
  • LinkedIn Staff Count: 🔐 Available via ABA Mission
  • LinkedIn Job Openings: 🔐 Available via ABA Mission
  • Practice Management Platform: 🔐 Available via ABA Mission

Detailed provider metrics are available to select partners and subscribers.


Recent Developments

  • Featured in December 2025 Operator Spotlight for workforce-centric system design
  • Created a single-path onboarding experience combining training, documentation, and shadowing
  • Established a transparent payroll process using structured session-level data flows
  • Built early-stage retention architecture (cohorts, competency conversations, training buddies)
  • Integrated HRIS, ATS, and clinical tools to reduce cognitive load and duplicate work

Market Position

Akoya represents a growing category of ABA providers prioritizing workforce health as core infrastructure. Their systems reflect a belief that staff wellbeing and clinical outcomes are inseparable — and that HR modernization must happen before operational complexity grows, not after.

Rather than relying on generic HR software, Akoya has assembled a flexible stack designed around real ABA workflows. Their early investment in integration, structured onboarding, and pay transparency has helped reduce friction points that traditionally drive early attrition.

Their leadership blend — mental health expertise (Miller) + deep ABA operational experience (Santus) — gives Akoya a grounded, clinically aligned operational model with room to scale.


Notes

  • Private, founder-led organization
  • Clinically grounded leadership team with behavioral health background
  • Workforce-centric philosophy influences all operational decisions
  • Uses integrated HRIS + Practice Management stack to streamline onboarding → payroll → credentialing
  • Emphasis on transparency, early support, and structured staff pathways