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Topic: People

Operator Spotlight on Jaybird ABA: Designing a Clinician-First Practice without Leaving the Floor

Operator Spotlight on Jaybird ABA: Designing a Clinician-First Practice without Leaving the Floor

Across the ABA landscape, different operating models solve different problems. Some are designed for rapid expansion, others for standardization, and others for administrative efficiency at scale. At the practice level, however, a more practical question tends to matter most: how does an operating model shape where clinical leadership actually spends

Operator Spotlight: How Akoya Built a People-First Operating Model From Day One

Operator Spotlight: How Akoya Built a People-First Operating Model From Day One

A workforce-centric philosophy that shaped their systems, their culture, and their scale Most ABA organizations modernize HR only after something breaks. Payroll headaches accumulate, onboarding becomes chaotic, or turnover exposes cracks that were always there. Only then does the organization look for better systems. Akoya Behavioral Health flipped that sequence.

The New ABA Operator Persona

The New ABA Operator Persona

How a new generation of non-clinical, tech-native founders is reshaping how ABA organizations scale A Different Kind of ABA Leader For much of the industry’s history, providers were led either by clinicians (BCBAs who grew into executives) or private-equity-backed operators focused on rapid scaling. Both models had clear strengths,

Choosing the Right HR Platform for ABA Providers

Choosing the Right HR Platform for ABA Providers

HR isn’t just about payroll, entering new hires or updating employee demographics. In ABA, it means managing credentialing, multi-state compliance, high-turnover frontline staff, and aligning workforce data with the rest of the ABA stack. The HR system you choose shapes how scalable your operations will be — and whether you

From Offer to Impact: the often 'Vanishing' Therapist

From Offer to Impact: the often 'Vanishing' Therapist

How ABA Platforms Can Bridge the Hiring Gap That No One Owns Hiring a new BT or therapist is a relief. Getting them to their first therapy session is a gamble. In the space between “offer accepted” and “first session delivered,” countless ABA providers lose their new hires—not due

Clinician-First Platforms and the Franchise Future of ABA

Clinician-First Platforms and the Franchise Future of ABA

Can infrastructure and autonomy coexist in a way that helps ABA scale? Something is shifting in the ABA platform landscape. Instead of big investments aimed at building national clinic networks, we’re seeing a new generation of platforms, such as —Tilly, 3Y Health, Alpaca and Finni Health —emerge with funding

Credentialing in ABA: Navigating the Lifecycle, Systems, and Stakeholders

Credentialing in ABA: Navigating the Lifecycle, Systems, and Stakeholders

Credentialing in ABA is more than just paperwork—it’s a high-stakes operational function that directly impacts compliance, billing eligibility, and payor alignment. Whether you're a growing provider managing hundreds of clinicians or a nonprofit coordinating subcontracted teams, credentialing touches nearly every part of the care delivery and